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  1. Home>
  2. IT Topics>
  3. Network>
  4. Remote Infrastructure Monitoring
PRTG Logo

Remote Infrastructure Monitoring with PRTG

Get complete real-time visibility into your entire IT infrastructure from absolutely anywhere

  • Respond to critical alerts remotely with powerful native mobile apps
  • Stop putting out fires and start preventing them with smart alerts before things go wrong
  • Sleep better knowing your systems are protected, even when you're not at your desk
Free download
product overview

Our users give top ratings for monitoring with Paessler PRTG

Gartner peer insights
spiceworks
G2
Capterra

PRTG remote infrastructure monitoring: What you will find on this page

Table of content
  • Why remote infrastructure monitoring with PRTG matters
  • What remote infrastructure monitoring looks like in PRTG
  • Monitor your entire remote infrastructure without losing your mind
  • Explore our preconfigured PRTG sensors for remote infrastructure monitoring
  • Remote Infrastructure Monitoring: FAQ

PRTG makes remote infrastructure monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent infrastructure issues.

Free download
PRODUCT OVERVIEW

Why remote infrastructure monitoring with PRTG matters (even when you're off the clock)

Let's face it - if it's your job to keep your IT infrastructure and network performance optimal, you're expected to be everywhere at once. Your servers are in the data center, your end-users are working remotely, and somehow you're supposed to keep everything running smoothly. Sound familiar? Remote infrastructure monitoring with Paessler PRTG changes the game by giving you eyes and ears across your entire IT environment – no matter where you happen to be.

icon world wide web

Ditch the desk 
(but keep total control)

Remember when working remotely meant crossing your fingers and hoping nothing crashed? Those days are over, because with PRTG, you can monitor both your on-premise data centers and cloud infrastructure from literally anywhere with an internet connection - your dashboard is just a phone tap away if you need it. This isn't about being tethered to work 24/7 – it's about having the remote access and freedom to step away knowing you'll be alerted if something actually needs your attention.

icon tools

Fix problems before anyone notices

With PRTG's proactive performance monitoring, you can spot trouble brewing long before your users start flooding your inbox with panicked emails about outages. PRTG continuously tracks key metrics and gives you a heads-up when something looks fishy. Imagine joining a meeting and casually mentioning, "By the way, I prevented a major downtime incident this morning" – that's the power of staying one step ahead with real-time monitoring.

icon eye

Keep tabs on everything

Managing an IT infrastructure across multiple remote locations used to mean juggling different monitoring tools, logins, and dashboards – a recipe for missed alerts and confusion. PRTG's unified dashboard shows you everything from server management to network performance in one place, whether your equipment is in the HQ server room or a branch office across the country - it's a single pane of glass into your entire IT environment, saving your sanity and boosting operational efficiency.

What remote infrastructure monitoring  looks like in PRTG

Diagnose network issues by continuously tracking remote infrastructure performance. Show connectivity status and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot remote systems across all locations.

PRTG Screenshot device tree view

Device tree view of the complete monitoring setup

PRTG screenshot map entire it infrastructure

Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

PRTG screenshot graph live data traffic

Channel data from the HTTP Advanced Sensor in PRTG

Start monitoring your infrastructure remotely with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

PCMag

“All-around winning
 network monitor”

IT Brief

“The real beauty of PRTG is the endless possibilities it offers”

ITPro

“PRTG Network Monitor 
is very hard to beat”

Monitor your entire remote infrastructure without losing your mind

You need to keep track of dozens (or hundreds) of devices in your IT environment, but you don't need the headache that usually comes with it. PRTG makes comprehensive infrastructure management actually manageable, so you can focus on solving problems instead of hunting for them.

icon technical devices

Help your network and servers exist in harmony

Ever wasted hours trying to figure out if a problem is network or server-related? PRTG stops the finger-pointing, by giving you a unified view of your entire IT infrastructure, so you can see how everything connects and affects each other. When your email server starts acting up, you can immediately check if it's the server itself or the network connectivity causing trouble – all from the same dashboard where you can spot bandwidth-hogging applications, identify overheating servers before they crash, detect connectivity issues between critical systems and firewalls, and ensure your VPN performs optimally for your remote work team

icon computer cloud

Bridge the gap between cloud and on-premise

If you’re juggling both traditional on-premise systems and a cloud infrastructure, PRTG doesn't make you choose - it monitors everything together, giving you consistent visibility across your hybrid environment. No more switching between five different monitoring tools or wondering if your service providers' dashboards are telling you the whole story. Instead, you can keep an eye on AWS, Azure, or Google Cloud just like your local servers, and compare performance across environments for smarter migration initiatives. You can also apply consistent security protocols to eliminate blind spots, and know exactly where to allocate resources when things get busy to maintain business continuity.

icon gears

Automate the boring stuff

Let's be honest – nobody got into IT because they love repetitive tasks. PRTG's automation capabilities take care of the tedious work so you can focus on streamlining your IT infrastructure. From automatically discovering new devices to sending you notifications only when something truly needs your attention, PRTG helps you work smarter, not harder. It can help by discovering and monitoring new devices without manual effort and setting smart thresholds that distinguish between normal spikes and actual problems. It can also deliver reports directly to your inbox, and provide automated notifications with script triggers that help you respond faster to detected issues.

Explore our preconfigured PRTG sensors for remote infrastructure monitoring

PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!

Ping v2

The Ping v2 sensor sends an Internet Control Message Protocol (ICMP) echo request ("ping") from the probe system to the parent device to monitor its availability. It can show the following:

• Response time

• Packet loss

• Target status

• Minimum and maximum ping time

Ping v2
Ping v2

HTTP v2

The HTTP v2 sensor monitors a web server. It can show the following:

  • Number of bytes received
  • Web page or element loading time
  • Response code of the target server
HTTP v2
HTTP v2

Cloud Ping v2

The Cloud Ping v2 sensor monitors the Transmission Control Protocol (TCP) ping times to its parent device from different locations worldwide (Asia Pacific: Singapore,  Asia Pacific: Sydney, Europe: Ireland, US East: Northern Virginia,  US West: Northern California) via the PRTG Cloud. It can show the following:

  • Average global response time
  • Response time of the target server at the location
  • If the PRTG Cloud query was successful or not
g_v2_sensor">Cloud Ping v2
g_v2_sensor">Cloud Ping v2

VMware Host Hardware Status (SOAP)

The VMware Host Hardware Status (SOAP) sensor monitors the hardware status of a VMware host server using the Simple Object Access Protocol (SOAP). It gives you a general status overview of the host. It can show the following:

  • Downtime
  • Total number of items in the alert, warning, normal, and unknown status as the vSphere client reports
VMware Host Hardware Status (SOAP)
VMware Host Hardware Status (SOAP)

See the PRTG Manual for a list of all available sensor types.

PRTG is compatible with all major vendors, products, and systems

compatible with all major vendors, products, and systems

PRTG makes remote infrastructure monitoring as easy as it gets

Custom alerts and data visualization let you quickly identify and prevent infrastructure issues.

Free download
PRODUCT OVERVIEW

”Adopting PRTG has been like going from being in the dark to being in the light. Before, we had limited visibility into what was happening in the infrastructure and in the network. Now, however, thanks to the comprehensive dashboard and real-time notifications, we receive constant updates on the status of facilities and services, and our way of working has gone from passive to proactive.”

Luca Meneghesso, Senior IT infrastructure and Security Specialist
Banca Profilo

”GESAC increasingly focuses on innovation to improve the quality of services offered and the experience of passengers handled every day by Naples Airport. Thanks to PRTG, we finally have unified, automatic, and continuous monitoring of the airport network and can guarantee quick and timely interventions.”

Domenico Ciervo, GESAC ICT Manager
Naples International Airport

”As an international company, PRTG is ideal for us. If something went down half way across the world, we wouldn’t be woken up – we can rely on PRTG to identify the problem and alert us before it occurs – enabling the right person, in the right time zone to resolve the problem. At the end of the day, if we’re to provide an internal network experience for our employees that meets expectations, we need a tool like PRTG to be successful.”

Barry Kelly, Systems Engineer
Skyscanner

“I would recommend PRTG because it has helped us significantly improve service uptime by highlighting important alerts that would otherwise result in a system failure or service disruption if action was not taken. Thanks to PRTG, we can ensure that The Ritz London’s network and IT systems are five-star, just like the hotel.”

Richard Isted, IT Manager
The Ritz London

Your remote infrastructure monitor at a glance – even on the go

PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

device overview
Gartner peer insights

“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”

Read the complete review at Gartner Peer Insights

Create innovative solutions with Paessler’s IT partners

Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.

INSYS icom

INSYS icom

With the combination of PRTG and Insys, the monitoring specialist Paessler and the industrial gateway manufacturer INSYS icom offer a practical possibility to merge IT and OT.

Read more
Kentix

Kentix

Monitor all major physical hazards in IT rooms and racks such as critical climate factors, fire or burglary.

Read more
Plixer

Plixer

Paessler and Plixer provide a complete solution adding flow and metadata analysis to a powerful network monitoring tool.

Read more

Find the root cause of the problem remotely with our PRTG infrastructure monitoring solution

Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

Free download
PRODUCT OVERVIEW
Paessler PRTG

Paessler PRTG

Network Monitoring Software – Version 25.2.106.1114 (July 2, 2025)

Hosting icon

Hosting

Download for Windows and cloud-based version PRTG Hosted Monitor available

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Languages

English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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Monitor everything

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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Pricing

Choose the PRTG Network Monitor subscription that's best for you

Remote Infrastructure Monitoring: FAQ

 

What exactly is remote infrastructure monitoring?

Remote infrastructure monitoring is basically having a set of digital eyes and ears on all your IT systems, no matter where they're located. Imagine having security measures like virtual security cameras for your servers, networks, and applications that you can check from anywhere. With PRTG, you can see if something's running slow, about to crash, or being accessed by someone who shouldn't be there – all from your laptop or phone, whether you're in the office, at home, or on vacation (though we hope you're not checking work stuff on vacation)..

How will remote monitoring actually make my life easier?

Think about how many times you've been surprised by an issue that "came out of nowhere" or had to drop everything because something crashed causing downtime. Remote infrastructure management changes that dynamic completely. Instead of constantly putting out fires, you get early notifications when things start heading south. PRTG watches your IT systems 24/7 and only bothers you when something truly needs attention. The result? Fewer outages, improved operational efficiency, and more time to work on strategic initiatives that actually interest you instead of just troubleshooting.

Can I really monitor both cloud and on-premise systems without switching tools?

Absolutely! PRTG doesn't care where your devices are located – it monitors cloud infrastructure just as easily as your on-premise servers. The platform gives you a single dashboard for everything, so you don't have to jump between different monitoring tools or try to piece together what's happening across hybrid environments. Whether you're all-in on cloud, staying in-house, or (like most IT teams) somewhere in between, PRTG gives you that unified view that makes troubleshooting so much faster and helps optimize your entire IT environment.

What security measures should I absolutely have for remote management?

When you're managing an infrastructure remotely, you need strong authentication (multi-factor is best), encrypted connections for all management traffic, detailed logs of who did what, and regular verification that your access controls are working as intended. PRTG uses several of these security protocols, including HTTPS/SSL encryption for web access, supporting custom authentication methods, and maintaining detailed system logs of user activities within PRTG. It's best used alongside dedicated cybersecurity monitoring tools to ensure comprehensive protection against data breaches in your remote management environment.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

We asked: would you recommend PRTG? Over 95% of our customers say yes!

Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

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Still not convinced?

Love

More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

PRTG

Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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Start monitoring your infrastructure remotely with PRTG and see how it can make your network more reliable and your job easier.

Free download
PRODUCT OVERVIEW

Products

  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
    • PRTG Enterprise Monitor
    • PRTG Hosted Monitor
    • PRTG extensions
      Extensions for Paessler PRTGExtend your monitoring to a new level
  • Icon Features
    FeaturesExplore all monitoring features

Monitoring with PRTG

  • Network monitoring
  • Bandwidth monitoring
  • SNMP monitoring
  • Network mapping
  • Wi-Fi monitoring
  • Server monitoring
  • Network traffic analyzer
  • NetFlow monitoring
  • Syslog server

Useful Links

  • PRTG Manual
  • Knowledge Base
  • Customer Success Stories
  • About Paessler
  • Subscribe to newsletter
  • PRTG Support
  • PRTG Consulting

Contact

Paessler GmbH
Thurn-und-Taxis-Str. 14, 
90411 Nuremberg 
Germany

[email protected]

+49 911 93775-0

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